Privacy Policy

1. Who We Are

Block One Group Ltd (Company No. 17053483 · VAT No. GB515193110), trading as Block One, registered at Fitz & Knox, 10 Fitzalan Place, Cardiff, CF24 0TL, United Kingdom. ICO data protection registration number: ZC207132. For data protection enquiries, contact us at transform@blockonegroup.co.uk.

2. Information We Collect

We may collect the following personal data:

• Name and contact details (email, phone number) when you contact us
• Company name and job title
• Technical data such as IP address, browser type, and device information
• Usage data including pages visited and interaction patterns

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide our services
• Improve and maintain our website
• Comply with legal obligations
• Communicate relevant updates about our services

4. Legal Basis for Processing

We process your data under the UK GDPR on the following bases: your consent, performance of a contract, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in operating our website and conducting our business, subject to appropriate data processing agreements.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Contact Us

For any privacy-related questions, contact us at transform@blockonegroup.co.uk or write to us at Fitz & Knox, 10 Fitzalan Place, Cardiff, CF24 0TL.