PERFORM
Holding the line on the highest standards.
Some problems don't get solved in a single engagement. They need sustained focus, deep familiarity with your assets, and people who are in it for the long haul. Perform is our ongoing service model — 12 months, 5 years, or longer. We embed into your operations, align to your objectives, and deliver continuous, measurable value.
Transform and Perform are designed to work together. Sometimes a Transform project is needed first to get assets into a position where Perform can take over and hold the line. In other cases Perform runs steadily for years, with the occasional Transform engagement layered in as priorities shift or business strategy changes.
Perform Services
Specialist service areas.
Energy Services
Ongoing procurement, market intelligence, compliance and performance optimisation — delivered from the client side of the table.
ExploreStrategy Services
Retained strategic advisory for boards and asset owners — keeping investment cases, decarbonisation roadmaps, regulatory positioning and commercial models live and current as markets, policy and portfolios evolve.
ExploreDistrict Energy Services
Annual tariff setting, resident communication and billing partner coordination for district energy networks — Maximum Reseller, S20 compliant.
ExploreEngagement Models
Built around your timeline.
Annual Partnership
A focused engagement covering a defined scope — energy procurement cycle, infrastructure assessment, or technology deployment. Ideal for organisations testing the relationship or with a specific near-term objective.
Dedicated founding partner as your account lead from day one
Annual performance review with senior partner
Defined KPIs and measurable outcomes
Transparent fee promise
Strategic Retainer
A multi-year partnership where Block One becomes your go-to for all things energy and infrastructure. We agree upfront what you want to outsource, the goals you're working towards, and where you want independent advice — then deliver against it.
Everything in the Annual Partnership
Named senior partner oversight
Clearly scoped outsourced workstreams and advisory remit
Annual strategy refresh and re-baselining
Preferential rates on project-based work
Continuous market intelligence and alerts
Embedded Partner
For organisations that want a permanent, integrated advisory capability without the overhead of building it in-house. We embed senior resource into your business, aligned to your culture and objectives, with full accountability for outcomes.
Everything in the Strategic Retainer
Dedicated senior resource embedded in your team
Full lifecycle management across all divisions
Succession planning and knowledge transfer
Joint innovation and R&D initiatives
Custom technology builds and integrations
What's Covered in Perform
Ongoing service capabilities.
We build a package designed around your needs and goals — whilst determining the Transform projects that dovetail with the ongoing work.
Energy Management
Ongoing procurement and contract management
Market monitoring and re-procurement triggers
Regulatory compliance tracking
Utility bill validation and cost recovery
Carbon reporting and net zero progress
Strategic Advisory
Evergreen strategic advisory included in your Perform plan
Pick off Transform projects as you go to complement the package
Investment case development and refresh
Asset performance benchmarking
Regulatory horizon scanning
Board-level reporting and insights
Infrastructure & Technology
Platform deployment and integration
Data analytics and performance dashboards
Automated alerting and anomaly detection
Training and knowledge transfer
People & Governance
Partner-led mandates
Annual business reviews — additional reviews charged at Review rate
Escalation protocols and SLAs
Stakeholder engagement and reporting
Why Our People
Recruitment is our moat.
An ongoing service is only as good as the people delivering it. That's why we've built one of the most demanding recruitment processes in the advisory industry — multiple stages, anchored in live case simulations, with paid trial projects used sometimes — not always — where prior demonstrable delivery doesn't already evidence the standard. The result: a team of operators who thrive under pressure, challenge each other relentlessly, and are obsessed with delivery.
Operator-Led, Not Observer-Led
Every person assigned to your account has delivered in the field — not just advised from the sidelines. Our recruitment process is one of the most rigorous in the industry: live case simulations and partner-level interviews are central; paid trial projects are used sometimes — not always — overseen by a founding partner, with prior demonstrable delivery (own business, client work) able to substitute. No one joins Block One unless they are an absolute fit for the standards we set.
Built for Continuity
Continuity at Block One is by design: founding partners hold equity in the business and our people are treated as owners — not employees billed by the hour. That ownership culture is why your account isn't rotated to fill utilisation targets, why retention is exceptional, and why the team you start with is the team that stays with you.
Intellectual Rigour as Standard
We recruit for intellectual curiosity, comfort with ambiguity, and zero tolerance for mediocrity. Every recommendation we make has been stress-tested internally before it reaches you. Our culture of constructive challenge means bad ideas get killed early — not after they've cost you money.
Aligned Incentives, Always
Our ongoing contracts include performance-linked components. We don't just turn up — we're measured against the outcomes we committed to. If we're not delivering value, you'll know before we do because we track it obsessively.
Our Hiring Standard
Application review by a founding partner → technical deep-dive → live case simulation (our main filter) → partner interview → and, sometimes — not always — a paid trial project overseen by a founding partner (waived where prior delivery already evidences the standard). No shortcuts. Every person on your account has been through this process.
FAQs
Perform — Frequently Asked Questions
The questions clients most commonly ask before entering a Perform engagement — covering scope, pricing, accountability, team continuity, renewal, IP, confidentiality, and liability.
01How is scope defined and managed?
Each Perform engagement is governed by a Service Level Agreement (SLA) defining scope, deliverables, response times, and performance metrics. The SLA is agreed before engagement begins and reviewed annually (or at each renewal point for shorter terms).
Scope changes require written agreement from both parties. Additional services outside the agreed SLA may be scoped separately or absorbed into the next contract period by mutual agreement.
02How is Perform priced and invoiced?
Fees are structured as a fixed monthly or quarterly retainer, agreed at engagement outset. Retainer fees are payable in advance on the agreed billing cycle. Payment terms are net 30 days from invoice.
Multi-year engagements may include annual price review provisions linked to RPI/CPI or a fixed escalator, documented in the contract.
Performance-linked fee components (where applicable) are measured and settled annually against agreed KPIs.
03How is performance measured and held to account?
Block One commits to an annual performance review with the Client's designated stakeholders. Reviews cover KPI achievement, value delivered, risks identified, and forward-looking priorities. Additional reviews may be requested at the prevailing Review rate.
04Who delivers the work and how is continuity protected?
Block One will assign a named account lead — most often a founding partner — supported by a dedicated team for the duration of the engagement. Founding-partner-led accounts are a deliberate differentiator: you get equity-holder accountability, not a rotated account manager. Any material changes to the assigned team require prior notification and Client approval.
05How long is the engagement and how does renewal or exit work?
The initial term is defined in the contract and may be 12 months, 2–5 years, or longer by mutual agreement, with sensible renewal and exit provisions built in.
On exit, we commit to a clean handover — your data, reports and access remain yours, and we transition responsibilities in a way that protects continuity. Specific notice periods, renewal mechanics and termination rights are set out in your engagement contract.
06Who owns the outputs and how is our data handled?
All Client-specific outputs, reports, and analyses produced during the engagement are owned by the Client upon payment. Block One retains ownership of its underlying methodologies, frameworks, and technology platforms.
Client data is handled in accordance with Block One's Privacy Policy and GDPR obligations. Where delivery requires the use of trusted third-party systems and technology platforms (for example cloud, analytics or collaboration tools), data is processed under appropriate contractual and security safeguards. Client data is not shared with third parties for any purpose beyond delivering the engagement without explicit Client consent.
Important
These FAQs provide a framework summary. Each Perform engagement is governed by a formal contract and SLA containing the specific scope, pricing, KPIs, and duration agreed between Block One Group Ltd and the Client. These should be read alongside our Terms of Service and Privacy Policy.
Let's Build Something Lasting
Your competitive advantage. Sustained.
Tell us about your assets, your timeline, and what success looks like. We'll design an ongoing partnership that delivers.
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