Fee Transparency
We tell you how and when we get paid.
100% cash visibility. No hidden commissions. A market-leading transparency programme that's the first of its kind in our industry.
The industry problem
Most clients don't know what they're being charged — or why
In an industry where hidden commissions and opaque fee structures are the norm, most clients have no idea how much they're paying their advisor — or how that advisor is incentivised.
Supplier-paid commissions, undisclosed volume bonuses, and advance payments create structural conflicts that work against the client's interest.
We've built something different. A programme that gives you complete visibility into every fee, every payment route, and every commercial arrangement — before any work begins.
100% cash visibility
Clients can see and understand 100% of fees earned and how these are paid — whether by the client directly, through the energy supplier, or via a gain-share on delivered savings.
No hidden commissions
We don't receive undisclosed commissions, kickbacks or volume-based incentives from any supplier. Every route of payment is disclosed upfront.
Long-term relationships, not advance payments
Our goal is to build recurring, long-term advisory relationships — not to collect payments in advance. However you prefer to structure things, we want total clarity.
Our process
Three agreements. Total clarity.
Every engagement starts with a clear, agreed fee framework — so there are never any surprises. Three simple steps that ensure both sides are aligned before any work begins.
Agree the approach & scope
We define the work together — what we're solving, how we'll solve it, and the boundaries of the engagement. No ambiguity, no scope creep.
Agree the fee model
Whether it's a success fee, a gain-share, or an ongoing service fee — the model is agreed upfront, never assumed.
Agree how & when we get paid
Before any work begins, we set out exactly how Block One will be paid — the fee amount, who pays it (you, a supplier, or a blended route), when it falls due, and any upfront or supplier-side payments involved. Every line is disclosed, agreed in writing, and locked in before we start. No surprises, no hidden margins, no trail commission you didn't know about.
Fee models
Every fee model explained — no ambiguity
We use four fee models depending on the engagement. Whichever applies, the amount, structure and payment route are disclosed and agreed before work begins.
Success fee
A pre-agreed fee payable only when we deliver a measurable outcome — tied to a baseline you've signed off.
Gain-share
We share in the savings we create. If we don't deliver savings, we don't earn. The split is agreed before work begins.
Ongoing service fee
A fixed, transparent fee for retained advisory — covering energy management, compliance, procurement and reporting.
Supplier-based payment
Fees routed through your energy supplier — amount, route and timing disclosed upfront, exactly the same as any other model.
100% fee visibility. No hidden commissions.
This level of transparency is unprecedented in our industry. It's the first programme of its kind — and it's market leading.
In practice
What this means for you
You know the fee model before any work starts
You know exactly how much we earn — regardless of payment route
Supplier-routed payments are disclosed at the same level of detail as direct invoices
You can benchmark our fees against any other provider
There are no volume incentives, kickbacks or hidden commercial arrangements
Every engagement is documented with a clear fee schedule
Download the Fee Transparency Pack
Full details in a printable PDF format
Not sure what you're being charged — or why?
If you don't fully understand what, how, or when you're being charged by your current provider, talk to us. We'll walk you through it and help you see where you stand — no obligation.
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